FAQ

Q Who is XPENG?

A XPENG is a smart electric vehicle (EV) manufacturer based in Guangzhou, China, committed to innovation, advanced technology, and sustainable mobility.

Q When did XPENG enter the Australian market?

A XPENG entered the Australian market in 2024, launching the G6 model as part of its global expansion. We aim to deliver a premium EV experience defined by performance, safety, and cutting-edge technology.

Q Which XPENG models are available in Australia?

A Currently available:
  • G6 Long Range
  • G6 Standard Range
Coming soon:
  • New updated G6
  • X9
  • G9

Q How do I charge an XPENG vehicle in Australia?

A XPENG vehicles are compatible with most public Type 2 and CCS2 charging stations in Australia. Home charging options are also available for convenient overnight charging.

Q What is the driving range of XPENG vehicles?

A Range varies by model:
  • G6 Long Range: Up to 570km (WLTP)
  • G6 Standard Range: Up to 435km (WLTP)
Actual range depends on usage, temperature, and driving conditions.

Q Can I use Tesla Superchargers?

A TrueEV, the exclusive importer, distributor and retailer of XPENG in Australia, is pleased to confirm that XPENG G6 vehicles (800V architecture) have successfully completed compatibility testing with Tesla's 400V Superchargers (V3 and V4) following the global rollout of Tesla's 2025 firmware update.

Q What warranty does XPENG offer in Australia?

A
  • Vehicle Warranty: 5 years
  • Battery Warranty: 8 years
Additional coverage may be available through promotional packages.

Q Where can I service my XPENG vehicle?

A Servicing is available through authorized XPENG service partners across major cities, including ULTRA TUNE centres.

Q What smart features do XPENG cars offer?

A XPENG vehicles include:
  • Advanced driver assistance (XPILOT)
  • AI voice assistant
  • Large infotainment displays
  • Over-the-air (OTA) updates

Q Does XPENG offer autonomous driving?

A XPILOT includes semi-autonomous features such as adaptive cruise control, lane centering, and automated parking.
Full autonomy will depend on future regulatory approval.

Q Does XPENG support Apple CarPlay or Android Auto?

A Yes, XPENG supports both Apple CarPlay and Android Auto. Our native infotainment system also offers a seamless, intelligent user experience.

Q How much does the XPENG G6 cost in Australia?

A
  • G6 Standard Range (SR): From $54,800 AUD
  • G6 Long Range (LR): From $59,800 AUD
Visit our website for the latest pricing and promotions.

Q Can I buy XPENG vehicles online?

A Yes, online purchasing is available via our official Australian website. You can configure and order your vehicle entirely online.

Q Are government EV incentives available?

A Yes, XPENG vehicles may qualify for federal or state EV incentives. Check with your local authority or contact us for more information.

Q When is the updated G6 (2025) coming to Australia?

A Expected arrival: Early 2026. Final specifications and launch details will be announced closer to the date.

Q How much will the new G6 cost?

A Pricing is yet to be confirmed. Updates will be shared once available.

Q How much will the X9 and G9 cost?

A Official pricing for the X9 and G9 is still pending. Details will be released once confirmed.

Q When is the X9 coming to Australia?

A Expected launch announcement: Late Q1 2026.
Available for delivery: Q2 2026.

Q When is the G9 coming to Australia?

A Expected launch announcement: Q3 2026.
Available for delivery: Q4 2026.

Q How to pre-order:

A
  1. Click the "Pre-Order" button on our website.
  2. Choose your preferred variant (SR or LR).
  3. Select your exterior and interior colours.
  4. Enter your postcode and choose between pick-up or home delivery.
  5. Indicate if you’d like to discuss trade-in or finance options (can be updated anytime).
  6. Pay a $99 fully refundable deposit via credit card.
After ordering, you’ll receive a unique login to manage your order. Updates will be provided regularly.
Delivery Options:
Choose between:
  • Pick-up at an XPENG Experience Centre (locations TBA)
  • Home delivery can be arranged with your nearest dealer

Q Managing Your Pre-Order:

A Manage your order by signing in to your account. Forgot your access code? Use the “Forgot your Access Code” link on the sign-in page.

Q How can I contact XPENG Australia?

A Contact us