FAQ

Q Who is XPENG?

A XPENG is a smart electric vehicle (EV) manufacturer based in Guangzhou, China, committed to innovation, advanced technology, and sustainable mobility.

Q When did XPENG enter the Australian market?

A XPENG entered the Australian market in 2024, launching the G6 model as part of its global expansion. We aim to deliver a premium EV experience defined by performance, safety, and cutting-edge technology.

Q Which XPENG models are available in Australia?

A Currently available:
  • G6 Long Range
  • G6 Short Range
Coming soon:
  • New updated G6
  • X9
  • G9

Q How do I charge an XPENG vehicle in Australia?

A XPENG vehicles are compatible with most public Type 2 and CCS2 charging stations in Australia. Home charging options are also available for convenient overnight charging.

Q What is the driving range of XPENG vehicles?

A Range varies by model:
  • G6 Long Range: Up to 570km (WLTP)
  • G6 Short Range: Up to 435km (WLTP)
Actual range depends on usage, temperature, and driving conditions.

Q Can I use Tesla Superchargers?

A Currently, XPENG G6 (800V) models face compatibility issues with Tesla V3/V4 Superchargers due to a recent firmware update.
An over-the-air (OTA) patch is in development. Until then, we recommend using certified third-party charging networks.
XPENG and Tesla continue to collaborate to ensure long-term compatibility and optimal charging performance.

Q What warranty does XPENG offer in Australia?

A
  • Vehicle Warranty: 5 years
  • Battery Warranty: 8 years
Additional coverage may be available through promotional packages.

Q Where can I service my XPENG vehicle?

A Servicing is available through authorized XPENG service partners across major cities, including ULTRA TUNE centres. A full list is available on our website’s “Find Us” page.

Q What smart features do XPENG cars offer?

A XPENG vehicles include:
  • Advanced driver assistance (XPILOT)
  • AI voice assistant
  • Large infotainment displays
  • Over-the-air (OTA) updates

Q Does XPENG offer autonomous driving?

A XPILOT includes semi-autonomous features such as adaptive cruise control, lane centering, and automated parking.
Full autonomy will depend on future regulatory approval.

Q Does XPENG support Apple CarPlay or Android Auto?

A Yes, XPENG supports both Apple CarPlay and Android Auto. Our native infotainment system also offers a seamless, intelligent user experience.

Q How much does the XPENG G6 cost in Australia?

A
  • G6 Short Range (SR): From $59,800 AUD
  • G6 Long Range (LR): From $54,800 AUD
Visit our website for the latest pricing and promotions.

Q Can I buy XPENG vehicles online?

A Yes, online purchasing is available via our official Australian website. You can configure and order your vehicle entirely online.

Q Are government EV incentives available?

A Yes, XPENG vehicles may qualify for federal or state EV incentives. Check with your local authority or contact us for more information.

Q When is the updated G6 (2025) coming to Australia?

A Expected arrival: Early 2026. Final specifications and launch details will be announced closer to the date.

Q How much will the new G6 cost?

A Pricing is yet to be confirmed. Updates will be shared once available.

Q How much will the X9 and G9 cost?

A Official pricing for the X9 and G9 is still pending. Details will be released once confirmed.

Q When is the X9 coming to Australia?

A Expected launch: Between Q4 2025 and Q1 2026.
Deposits may open from Q3–Q4 2025.

Q When is the G9 coming to Australia?

A Expected arrival: Between Q2 and Q4 2026.
Deposits likely to open from Q4 2025 to Q1 2026.

Q How to pre-order:

A
  1. Click the "Pre-Order" button on our website.
  2. Choose your preferred variant (SR or LR).
  3. Select your exterior and interior colours.
  4. Enter your postcode and choose between pick-up or home delivery.
  5. Indicate if you’d like to discuss trade-in or finance options (can be updated anytime).
  6. Pay a $1,000 fully refundable deposit via credit card.
After ordering, you’ll receive a unique login to manage your order. Updates will be provided regularly.
Delivery Options:
Choose between:
  • Pick-up at an XPENG Experience Centre (locations TBA)
  • Free home delivery for pre-order customers (Australia-wide)

Q Managing Your Pre-Order:

A Manage your order by signing in to your account. Forgot your access code? Use the “Forgot your Access Code” link on the sign-in page.

Q How can I contact XPENG Australia?

A Contact us